Which is a critical step to follow during death notification practices?

Identifying the individual absolutely is a critical step during death notification practices because it ensures that the information being communicated is accurate and that the family or loved ones are informed about the correct person. This step helps to prevent confusion and potential further emotional distress that could arise from incorrect information.

When notifying someone about a death, it is essential to confirm the identity of the deceased before proceeding with the notification. This reinforces the sensitivity and seriousness of the situation, ensuring that the listener is receiving the correct and intended message regarding their loved one.

Other options, while they may have their own contexts, do not prioritize the immediate and essential need for correct identification in a death notification scenario. Making a phone call beforehand does not substitute for ensuring proper identification at the moment of notification. Gathering personal information on the deceased is less relevant at the point of notification and would typically occur afterward. Informing through a written letter can be too impersonal for such a sensitive event and may not convey the necessary compassion and support that comes with face-to-face communication.